Residents’ Perception of Importance and Satisfaction with Infrastructure in Selected Public Housing Estates in Osun State, Nigeria

ABSTRACT

This study examined residents’ level of satisfaction with the available infrastructure in Moremi, Oroki and Akoda Estates in Osun State, with a view to enhancing provision of infrastructure. Primary data was used for the study. Questionnaire was used to elicit information from the residents of the three selected public housing estates from the three senatorial districts in Osun State, each public housing estate representing one senatorial district. These public housing estates are under the portfolio of Osun State Property Development Corporation (OSPDC), Osogbo. The public estates include, Moremi Estate in Osun east senatorial district with 416 residential buildings, Oroki Estate in Osun central senatorial district with 816 residential buildings and Akoda estate in Osun West senatorial district with 46 residential buildings. These reflect a total of 1,278 residential buildings where systematic random sampling was adopted in selecting 20% of the residential buildings in the three selected public housing estates. A total of 255 residential buildings were selected, from which a resident was selected for questionnaire administration. The data collected were analyzed using relative importance index (RII) and Residents’ Satisfaction Index (RSI) analysis. The result showed that the average Residents’ Satisfaction Index (RSI) for the level of satisfaction derived from the infrastructure in the study area was 2.49 which showed that the residents were not satisfied. This study concluded that the residents were not deriving adequate satisfaction from the infrastructure available in the public housing estates. The study recommends that there is need to integrate residents’ preferred infrastructure into development policies: The residents’ preferred infrastructure identified in this study should be linked and integrated into the development policy designs for the estates.

Keywords: Infrastructure, public housing estates, residents, satisfaction.

Download full-text

This work is licensed under a Creative Commons Attribution 4.0 International License.